Privacy Policy

Last Updated: [September 29, 2025]

Welcome to Cavalier CPR and BLS (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or interact with our website, register for classes, or otherwise engage with our services.

1. Information We Collect

a) Information You Provide Directly

Name, email address, phone number, mailing address
Payment information (e.g. credit card or other billing details)
Date of birth or age (if required for certification)
Course registration details (which class, certification level, etc.)
Any communications you send us (questions, feedback)

b) Technical & Usage Information

IP address
Browser type and version
Device type (desktop, mobile, tablet)
Pages you visit, how long you stay, navigation paths
Cookies, pixels, web beacons, and similar technologies

c) Third-Party & Aggregated Data We may receive data from third-party services (e.g. analytics providers, payment processors) which help us understand usage trends, detect fraud, or improve service.

2. How We Use Your Information

We use your personal information for the following purposes:

To process your course registration, payment, and issue certifications
To communicate with you about class schedules, updates, or support
To send you receipts or confirmations
To improve our website, offerings, and user experience
To prevent fraud or misuse of our services
To comply with legal obligations
(If you opt in) To send promotional or marketing messages (you may opt out)

3. Information Sharing & Disclosure

We will not sell or rent your personal information to third parties. However, we may share your data:

With service providers who help us run the business (e.g. payment gateways, email platforms, hosting providers)
With certification or testing agencies (if needed to validate credentials)
If required by law, or in response to valid legal process
In case of business transfers (e.g. merger or sale) — with notice

All third parties are required to treat your data securely and only for the uses we specify.

4. Cookies & Tracking Technologies

We use cookies and similar technologies for:

Session management (keeping you logged in or remembering form inputs)
Analyzing site usage and traffic (to understand what pages work well)
Personalizing content and marketing

You can control or disable cookies via your browser settings. However, disabling cookies may limit certain features or degrade your experience on our site.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These may include encryption, secure servers, access controls, and regular audits.

That said, no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy (e.g. for certification records, legal requirements, business needs). After that, we will securely delete or anonymize the data.

7. Your Rights & Choices

You have certain rights regarding your personal information, subject to applicable laws:

Access & Correction: You may request access to the information we hold about you and ask us to correct inaccuracies.
Deletion / Erasure: You may request deletion of your personal data (with some limitations).
Opt-Out of Marketing: You may opt out of receiving promotional emails at any time.
Limit Processing: In some cases, you can ask us to limit how we process your data.
Data Portability: Where applicable, you may request your data in a portable format.

To exercise these rights, contact us using the details in Section 9 below.

8. Children

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it.

9. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, please contact:

Cavalier CPR and BLS
Send Us a Message: Contact Us
Phone: (386) 585-2829

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with a new “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the revised policy.